Shipping policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and reliably as possible. Please review our shipping process and estimated delivery times below.

1. Order Processing

All orders require 24 to 48 hours of processing time before they are shipped. During this window, our team works hard to ensure your order is perfect by:

• Confirming order details

• Making any requested adjustments

• Performing strict quality checks

• Securely packaging your items for transit

2. Estimated Shipping Times

Once your order has been processed and leaves our facility, standard shipping times apply. We proudly ship to major destinations, including the USA, Canada, and Australia.

• Standard Delivery: 6 to 12 business days

3. Peak Seasons & Holidays

While we always aim for fast delivery, please note that during major holidays or peak shopping seasons, shipping couriers often experience high volumes.

• Peak Season Delivery: 10 to 15 business days

Note: Shipping times are estimates and commence from the date of shipping, rather than the date of order.

Questions About Your Order?

We truly appreciate your patience and support! If you have any questions about your order's status or our shipping process, please don't hesitate to contact our support team at team@luius.com.